Frequently ask questions FAQ
We hope we can answer some of your important questions here. Otherwise, don't hesitate to write us a message or give us a call :)
prices of the apartments
Eine direkte Buchung ist bei uns IMMER am günstigsten. Bei Online-Buchungen verrechnen die Online-Portale teils hohe Provisionen & Zahlungsgebühren. Fragt also am besten bei uns via Schnellanfrage / Mail / Anruf direkt an.
Sollte einmal der Online-Preis günstiger sein, schreibt uns ein Mail und Ihr bekommt natürlich denselben oder sogar einen besseren Preis.
bicycles and skis
We have a ski room. We also have a room for bicycles, but if every apartment brings bicycles, there won't be enough space - so we can't guarantee that there will be space in the storage room. In any case, we'll find space for your bicycles somewhere else :)
Can pets come?
For hygiene reasons and because of the otherwise very time-consuming cleaning of our apartments, pets are unfortunately not allowed in the apartment. We ask for your understanding.
Free Internet, WLAN / WiFi?
Yes, we have a fiber optic connection with 150MB and WLAN / WiFi is available free of charge in the apartments and house.
You can surf all over the world from Pertisau :)
Is smoking allowed?
Smoking is not permitted in the house or in the apartments.
It is generally permitted outside as long as it does not affect neighbors. If there are any complaints, we ask for your understanding if you point this out. The well-being and health of all guests is important to us.
Are parking spaces available and free?
Yes, there are free parking spaces in front of the house. There is one free parking space available for each apartment. Multiple cars per apartment on request and at an additional cost.